Privacy Policy for MulaStream

Last updated: 8/30/2025

Welcome to MulaStream. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how we collect, use, and protect your personal and business information.

Information We Collect

We collect information that you provide directly to us when you create an account, complete your profile, and upload documents. This includes:

Personal identification information (Name, email address, etc.).
Profile information for startups and investors, such as business descriptions, financial summaries, and investment preferences.
Documents uploaded for verification purposes (e.g., Pitch Decks, ID/Passport, Company Registration).

How We Use Your Information

Data Confidentiality for Startups

We understand that the information you provide about your startup is sensitive and confidential. Our commitment to you is as follows:

Verification Processes: Data provided by startups is used strictly for internal verification and due diligence processes. This helps us ensure that all startups on the platform are legitimate and investment-ready, which in turn protects our investor community.
Investor Visibility: Your detailed startup profile is only made visible to verified investors on the platform.
Document Access Control: Sensitive documents, such as pitch decks and financial statements, are only accessible to verified investors whom you explicitly choose to connect with through our platform. Other startups cannot view your profile details or your sensitive documents.

Responsible AI Usage

MulaStream leverages generative AI to provide powerful analysis and mentorship tools. We are committed to using this technology responsibly and ethically:

On-Demand Processing: When you use an AI feature (like the AI Startup Mentor or Investment Analysis), your data is sent to the AI model for processing at that moment only.
No Data Retention for Training: We do not store your confidential business information long-term for AI purposes. Critically, **your data is never used to train our AI models**. Your business strategy, financial details, and proprietary information remain your own and do not become part of any AI's knowledge base.
Purpose-Driven Use: The AI uses your data only when prompted by you and only for the specific purpose of generating the analysis or feedback you requested.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Your Rights

You have the right to access, update, or delete your information at any time through your profile settings. If you have any questions or concerns about our privacy practices, please contact us.